Plus maintenance is designed for organizations that have a simple workflow process, and have steady levels of activity, both in customer demand and workload. Plus Maintenance offers more than a standard software maintenance plan.
Preferred maintenance is most appropriate for companies whose investment operations are in transition because of changing customer requirements or the ongoing adoption of Advent functionality.
Pinnacle maintenance is designed to meet the needs of clients with the most demanding business requirements who require the highest level of service. If your operations and profitability depend on your software performance, or if you want to maximize your Advent products, Pinnacle Maintenance is for you. And no matter which service level you choose, you receive much more than a standard software maintenance plan. *For active clients - visit
Advent Connection for more information about your plan.
Advent Awarded Prestigious Service Capability and Performance (SCP) certification
Advent Earns Prestigious SCP Certification for a third consecutive year, Advent’s Client Support Organization achieved certification under the Service Capability & Performance (SCP) Support Standard. The program quantifies the effectiveness of Advent’s Support Organization based on stringent performance standards that represent best practices in the industry. Advent continues to lead the financial services software industry by being the only company to earn this recognition.