Safe Senders

Add Us To Your Safe Senders List

If emails from Advent are ending up in your Junk Email folder, then follow these simple steps to add us to your Safe Senders List. Here’s how to add our two most common email domains “advent.com” and “info.adventsoftware.com” to your list:

In Microsoft Office 2003:

  • Select Actions > Junk E-mail > Junk E-mail Options... from the menu in Outlook.
  • Go to the Safe Senders tab.
  • Click Add....
  • Type "advent.messages2.com"
  • Click OK.
  • Click Add....
  • Type "advent.com"
  • Click OK.
  • Click OK again.

In Microsoft Office 2007:

  • Go to Tools > Options
  • In the Preferences tab, Click “Junk Email…”
  • Click the “safe senders” tab and add "advent.messages2.com" and "advent.com"

Please contact your IT department for instructions on how to add to your safe senders list if you do not use Microsoft Office.

If you've followed the steps above, but are still not receiving email from Advent, please contact your IT department and ask them to add Advent's IP Address to their email server's "safe sender" list. Our IP address is 204.92.31.38.