With markets down in 2022, it is no surprise that firms want to increase AUM by adding clients and capturing more of their existing clients’ investment business. To do so, wealth managers must focus on the overall client experience and make client-centric technology the top spending priority in 2023.
This study with WealthStack and the SS&C Black Diamond® Wealth Platform evaluated how advisors approach technology and digital transformation. It reveals several key differences between the next-gen and established advisors in both approach and value proposition. For example, while both groups invest in technology to improve productivity and provide a better client experience, next-gen advisors are much more likely to invest in tech to differentiate from competitors.